Customer Retention Beats Acquisition. Startup Execution Decides Who Stays.
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In this episode, Professor Gary Palin and Ryan Budden dive deep into Customer Retention Beats Acquisition. Startup Execution Decides Who Stays. Most founders are obsessed with chasing new customers and flashy logos. But they’re quietly losing just as many (or more) through the holes in the bottom of the bucket. This is the classic leaky […]