Startup Execution: Why Customer Retention Beats Acquisition
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In this episode, Professor Gary Palin and Ryan Budden dive deep into Startup Execution: Why Customer Retention Beats Acquisition. Most founders are obsessed with chasing new customers and flashy logos. But they’re quietly losing just as many (or more) through the holes in the bottom of the bucket. This is the classic leaky bucket syndrome […]
Founder Execution Architecture: Why Startups Lose Execution as They Scale
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In this solo episode, Professor Gary Palin dives deep into Founder Execution Architecture: Why Startups Lose Execution as They Scale. Your startup is growing, revenue climbing, team expanding, customers happy, yet everything suddenly feels heavier. Decisions drag. Simple changes need ten people’s approval. Momentum leaks even though the numbers still look good. This isn’t burnout […]